Return Policy

Return Policy for Etanshi Fragrances

At Etanshi, we value your quest for the perfect fragrance and strive to ensure your satisfaction with each purchase. While we believe in the quality of our products, please note that we do not accept returns.

Returns Process: No Return Accepted We regret to inform you that we do not facilitate returns for fragrance purchases. All sales are final.
Customer Service: Addressing Your Concerns If you have any questions or concerns regarding your order, please contact our customer service team at etanshiparfums@gmail.com. We are here to assist you in any way possible.
Damaged or Defective Items: Our Commitment to Resolution In the unfortunate event that you receive a damaged or defective item, please reach out to us promptly at etanshiparfums@gmail.com. Include your order number and clear photos of the damaged or defective product, and we will work towards a satisfactory resolution.
Exchanges: Not Available Kindly note that we do not offer exchanges. If you desire a different fragrance, we recommend exploring our collection and placing a new order for the preferred product.
Contact Us: Your Satisfaction Matters Should you have any inquiries or require assistance, our dedicated customer service team can be reached at etanshiparfums@gmail.com. Your satisfaction is of utmost importance to us.

At Etanshi, we appreciate your understanding and thank you for choosing us for your fragrance needs. While returns are not accepted, we are committed to providing excellent customer service and addressing any concerns you may have.